Testimonials

Happy customers keep our business running. Read what our clients have to say about working with Orbitel Technologies

preloader-image

GT Viticulture

As a business owner, I have required the services of an IT service provider for many years. Whilst they all start out well the standard of service tends to drop off over time. This has not been the case with Orbitel Technologies who have been our service provider for a few years now. The service that Orbitel provides is outstanding. Efficient, responsive in a timely manner and excellent communication. I could not recommend this company highly enough.

Melissa Brown

General Manager / Owner

gobox Mobile Storage

Choosing an IT partner is one of the most important decisions a company can make in this day and age. And choosing Orbitel has been the best decision we made. Adam, Gemma and team are the consummate professionals. They understood the stress and challenges of the transition our company was going through and were a few steps ahead all the time. Anticipating and fixing issues and challenges we encountered. Its smooth sailing now but their presence and response time has not wavered one bit.

Fed Hatol

Business Improvement Manager

Electric Control Solutions

The team at Orbitel Technology are fantastic to deal with. Their staff are very friendly and knowledgeable. All IT issues & queries are resolved very quickly. Highly recommend their service!

Daphne Miller

Office Manager

EMBR Hospitality

I am consistently amazed by the team at Orbitel. They have efficiently facilitated the setup and opening of two of our hospitality venues, with a third and fourth currently in progress. From grasping our needs to implementing innovative solutions, they consistently exceed our expectations. Their dedication to customer satisfaction is evident in every interaction. Responsive, professional, and committed, they remain accessible even after installation is complete, providing unwavering support with just a phone call away. I cannot recommend Adam, Gemma, and the Orbitel team highly enough. Special shoutout to Marcus too.

Bar Lune  |  Dolly ADL  |  Spread Delicatessen & Bar

Steph English

Operations Manager

Load 28 Crane Hire

We know cranes…but we don’t know Phones or IT.
Thankfully we recognise our strengths and weaknesses and rely heavily on those who can fill our blanks.
Orbitel has been pivotal in having a streamlined business operating always at top speed.
Difficult requests turn into simple solutions with the most outstanding Customer Service.
Having Adam + Marcus aligned with our business assisting us, provides great comfort in knowing that our wheels will turn on the roads and also on our screens…. And not spin around in circles.
I recommend Orbitel to many companies in Adelaide as being assertively confident in their knowledge and support, and deliver in efficiency. Their follow up and action keeps us also accountable to ensure we are IT ready at all times.
They know IT + Phones. Very Well.

Fiona Rigney

Office Manager

VUCA

As a long-term client of Orbitel Technologies, I am thrilled to express my utmost satisfaction with their services. Their innovative technological solutions have significantly streamlined our operations and boosted our efficiency. What truly stands out is their unwavering commitment to understanding our unique needs and providing tailored solutions that align with our business goals. Orbitel’s responsive support team has been invaluable, always ready to assist whenever challenges arise.

I recommend Orbitel Technologies to any organisation in search of a dedicated and reliable technology partner.

Greg Connor

Director

Eckermanns

Eckermanns connected with Orbitel after hearing positive feedback via mutual contacts in the Real Estate industry. Adam and the team were brilliant in establishing a collaboration with our business to deliver a new phone system to our offices across the state. From initial design to delivery the guys were always very responsive on both configuration advice and supply of hardware.

Barry Mutton

Chief Information Officer

ActivOT

We first approached Adam and Orbitel to help us to transition our emails and IT systems to a more secure solution. From the moment we started working with Orbitel we received service that was above and beyond our expectations. The transition to a new email platform for our team of over 50 was smooth, with Orbitel ensuring that every user was set up properly and had all their questions answered.

The ongoing support we have received from Orbitel has been equally as professional and friendly. All our questions are answered in a timely manner – and no problem is too big or small. We are over the moon with our experience with Orbitel and would have no hesitation recommending their services to any other business looking for IT services.

Helen Whait

Founder and Occupational Therapist

Hosking & Schaefer Group

Staff are amazing to deal with and very knowledgeable with all of our IT queries. Would recommend

 

Braeden Hosking

Owner

General Building Co

Having the team at Orbitel support our small businesses setup and ongoing support has been crucial to our success. From our initial meeting with Adam and Gemma to seeking assistance from Marcus and Troy, the service has been outstanding.

We highly recommend the Orbitel Team to other businesses.

Steven Morgan

Managing Director

Bradbrook Lawyers

I have used Adam and his team at Orbitel to provide our internet and phone services for a few years now.  Adam came to us at a time when our existing VOIP phone system was not meeting our needs.  He acted quickly, professionally and delivered on our expectations. I have found the Orbitel service to be exceptional.  They certainly know what they are doing and are clearly experts at what they do.  I recommend them without reservation.

Jodie Bradbrook

Principal

Utica Drafting Services

The team at Orbitel have successfully managed our IT for the past 2 years. We always feel comfortable when communicating with their IT Consultants, who provide prompt & outstanding service and where nothing is ever too hard.

Ben Mercorella

Owner

Optima Conveyancing

Adam and team have been fantastic to deal with. Nothing is ever too difficult, even if that means a site visit. Support is second to none. Well done and keep it up.

Maria Czudek

Masons Real Estate

Orbitel came highly recommended through another Real Estate Agent in Adelaide at the beginning of 2020. Adam Reeve has so far proven to be extremely professional, reliable and very knowledgeable. His expertise in telecommunications and I.T work hand-in-hand to support our business. More often than not Adam is immediately available, however if he isn’t, he is very prompt in responding. Adam is efficiently adaptable – he’s able to talk in highly technical terms, but will break it down to simple terms in order for us to gain a thorough understanding. We only wish that we had discovered Adam and Orbitel sooner.

Rhianna Leyland

Administration & Human Resources Manager

Specialised Assistance School for Youth

I would be lost without Orbitel. They make our IT so much easier to manage and are always easy to deal with.

David Beaumont

IT Manager
Paul Daly

Gemtree Wines

Gemtree originally appointed Orbitel to upgrade the phone system and Adam made the transition seamless. At the time, I had been getting more and more frustrated with our existing IT service provider and discussed with Adam the possibility of switching to Orbitel. As with the phone system, Adam listened to my frustrations, gained a detailed understanding of our requirements, and came up with the ideal solution which included going to the cloud, something that should have happened a long time ago. Appointing Orbitel has been one of the best decisions that Gemtree has made. They are on the front foot 24/7 keeping a close eye on our network, and the personal care and support that we get is second to none. Orbitel are a pleasure to deal with and I would have no hesitation in recommending them.

Paul Daly

Chief Financial Officer
Sarah Groth

SG Balanced Solutions

I have been working with the team at Orbitel for 7 years since I started my business. It has given me the peace of mind to know that the team are at my fingertips with advice, support and technical support when I need it – They are super responsive and walk me and my team through what needs to be done without making me feel like a novice. Highly recommend, and recommend to all my clients.

SG Balanced Solutions

Sarah Groth

Principal

Chianti Restaurant

Words don’t do it justice when it comes to describe the incredible service provided by Adam & the Orbitel team. We approached Adam 5 years ago when we were having ongoing issues with our previous IT service provider & management of our internet, phones, network & security which could leave us offline for days.

Adam was prevention and solution focused. He accessed the existing setup, made recommendations, whilst being mindful of expense – we trusted Adam’s judgment and the upgrade of our system was seamless. With Orbitel, we have always felt supported – like we have our very own internal IT team. They are contactable at all times. We were a business operating 24/7, and its was always outside of office hours that we would face issues. Orbitel’s support is unparalleled, and Adam’s service was our safety net. I would not hesitate to recommend Orbitel to any business needing piece of mind.

Chianti and Bar Torino

Jess Favaro

Owner

Kickass Chick Flicks

Fast, efficient, extremely responsive and pro-active… also just really nice people to deal with. I go away for work a lot and rely on my laptop but no matter where I am in the world or what the issue is Orbitel are able to sort me out. I highly recommend them for all your IT needs.

Melisa Daly

Director
Wesley Burgan

Rugless Family Retail Group

We approached Orbitel over 12 months ago, with a need to increase our level of I.T. support. Both Adam & the team have not only delivered on our requirements, but exceeded them. They have completely overhauled our entire I.T., including phone system, with a much clearer direction going forward. Orbitel’s professionalism & high level of customer service was pivotal in making the transition very smooth. I would have no hesitation in recommending Orbitel to anyone looking for a reliable, quality & local service.

Foodland

Wesley Burgan

General Manager
Jason Gentle

The Fotobase Group

We approached Orbitel because we required an MSP that offered the full range of services: Managed IT, Cyber Security, Telecommunications, NBN and Networking. With Marcus and the team we get fast, effective, professional and friendly services across our 70 staff.

We would recommend Orbitel Technologies to any business, without hesitation.

Jason Gentle

CEO

Vallco Design

Adam has been our IT specialist at Vallco Design for some time now and if we have had any problems with our system his response time has been prompt and the problems rectified in good time. Orbitel is a good business to deal with, couldn’t be happier with their service. Well done Adam.

Vallco Design

Joe Vallelonga

BRI Ferrier

Adam and the team at Orbitel have and continue to provide us with excellent, quick, efficient, effective and reliable service (including provision of IT products and phone systems) whenever we need it, which is quite often! I will and have not hesitated to recommend Orbitel to any business that requires assistance with their IT.

briferrier

Jason Heidt

Director

Acoufelt

Orbitel to us at Acoufelt Global are a real partner. We have 60 staff across 9 times zones and we started in 2016 so technology has been one of our core pillars since inception and an IT partner to scale with, was paramount. I am redescent to send my recommendation as I don’t want everyone to find out about you but I just love it how you guys “Get it Done”. You not only react to situations but proactively take an interest in the business’s performance and safety. The team are aligned, helpful and fast so congrats to your efforts on building the service model you have.

Ben Grace

Managing Director – Global

Bar 55ml

Highly efficient service catering to my particular needs. Have a decent understanding of what was required and executed to perfection.

Dan Melia

Owner

Eastwood Finance

The Orbitel business owners and team provides a state-of-the-art service. They provide a great solution in the cyber security, sourcing computers, and a helpdesk that answers the phone without waiting. Truly amazing service highly recommended to everyone who is looking to obtain an exceptional IT service.

Alex Dubon

Director

Brash Higgins Wine Co.

I have been using Adam Reeve from Crescent IT for many many years and watched his business grow and morph into what is now known and Orbitel Technologies.

I am personally technologically challenged and love that Adam has been my wing man/ guru in all facets of my behind-the-scenes computer, security and internet needs. Heck he even supports me in software blonde moments, when I reach out in frustration. (not exactly his job title but he does it anyway!)

Adam is a wealth of knowledge easy to talk to and patient. Orbitel is a veritable one stop shop for me and I couldn’t be happier.. got a problem..need an new computer..need an integrated security camera system.. ring Adam or the team at Orbitel. I have recommended Adam to many of my friends / colleagues and will continue to do so.

Nicole Thorpe

Director

Georgiou Financial Solutions

We approached Orbitel when we needed an upgraded phone system that was efficient and easy to use. Orbitel helped us by installing this new system with no interruptions to our working/business opening hours. The result was a smooth transition that did not impact our clients contacting us.
Their support and ongoing assistance has been awesome and the experience is superior to other telecom’s we have dealt with. I would recommend Orbitel to people who need quality, local, reliable service. – 100% without a doubt!

Georgiou Financial Solutions

Amanda Jones

Senior Financial Planner
Mark Clayton

Living Building Solutions

I approached Orbitel because their team is always on hand to fix any issue, and with my IT skills there are a few mainly operator related. The desktop remoting system is amazing, as a consultancy business we need to be operating all the time, this function saves time in getting small issues resolved quickly. so we can get back to running our business. Orbitel helped us by going over and above to keep our business running when our previous internet supplier cut the supply with 48 hours notice. The result was we had temporary internet up within hours while Adam and his team pushed our application for NBN. As soon as the building was hard wired Orbitel had us switched over in hours. One thing I liked was their flexibility and the amount of options presented when needing custom solutions. I found the experience easy for my team. I would recommend Orbitel to people who need quality, local, reliable service.

Mark Clayton

Director

Slape and Sons

Orbitel provided us with honest advice on our setup and we discussed improvements to be made on the pain points we had.
After collaborating together initially, it’s been “hands off” and all taken care of “behind the scenes”.
Easy to deal with, responsive and understanding of our requirements. Predictable and transparent costing gives confidence in Adam and the team to have our IT in their best interest.

Sam Slape

Business Development & Maintenance Manager

Turner Real Estate

Adam and his team are responsive, proactive and always happy to help. They monitor our VOIP system constantly and any small issues are quickly resolved – generally before anyone notices which is what you need in today’s fast-paced world. Most of all, they take the time to listen to what the business needs are and then tailor a solution – they know that different businesses operate in different ways and they don’t try and sell you a cookie-cutter solution. We genuinely enjoy working with them and highly recommend them for a reliable, easy solution that works.

Emma Slape

CEO

Cornerstone Conveyancing

Adam and the team at Orbitel offer outstanding service and quality products. Since my business changed over to the new 3CX system, working from home and the current lockdown has made our life so much easier. Because of this it’s business as usual for myself and clients.

Nicole Rajan

Director and Registered Conveyancer

Harcourts Packham

I can’t rave about Adam and the team at Orbitel enough. After being approached by Adam, I understood the stark service difference between our previous provider, and what Orbitel could bring to the table. While we were already using a cloud-based PBX, it was poorly initialised and maintained, which was leaving our customers annoyed and our staff frustrated. We identified that Adam’s proposal could lift our service offering to our clients, and the quality of communication within our organisation.

Orbitel go above and beyond what is expected – we recently suffered a fire at one of our offices, and Adam and his team were boots on the ground within days of the event to get our critical services back online. Rock solid, reliable, communicative.  Adam impressed from day one, and we look forward to working with Orbitel for years to come.

Jacob Kinsman

General Manager

Square Holes

Adam and the Orbitel team have been excellent to deal with, and we have established a trusted ongoing relationship for more than a year. We were first referred to Orbitel when navigating the end of fixed line phones and compulsory switch to NBN in our area for our building. The advice from Telstra and other phone / internet advisors was confusing and left us feeling uncertain and worried about the potential cost and other ramifications of needing to replace our existing working system of around 20 lines and other infrastructure needs.

Orbitel were quick to meet with us, and explained options better than anyone else to date. They managed the implementation very well, and were responsive to our needs, and have continued to be so. Orbitel provide first class, personal service, and high quality products at affordable rates. They made the chaos of NBN calm.

Jason Dunstone

Founder and Managing Director

Closing The Gap Trauma

The Orbitel team manage our phones and Internet. They have gone above and beyond; and during COVID the whole system worked beautifully and transitioned seamlessly to Zoom and working from home. Our reception staff, and the practice principals find them very user friendly. You would benefit from their assistance with your network and phone systems.

Dr Nicholas Ford

Psychiatrist

Glaser Lizamore & Associates

From our original proposal request to completion, we found Adam from Orbitel to be very professional in every facet of our NBN and new telephone installation. The transition was very effortless with minimum interruption to our business. We have no hesitation in recommending Adam.

Tino Lizamore

Director

Realize Properties

Our Orbitel phone system has been great. Benefits for me have been:

Reduced my phone expenses
Track phone calls in/out
Able to automatically redirect phone calls at certain times & days with measures.

Great benefit during the COVID time.

Coral Sanford

Principal

Salisbury Locksmiths

“Salisbury Locksmiths are extremely happy with the decision to change from Telstra to Orbitel when installing our new phone system, Adam has been fantastic to deal with through the transition over to VOIP Yealink phones.”

Craig Jones

Managing Director

Capisce QS

“A small team with big experience and local to boot. Everything we needed was delivered in a timely fashion, with competitive pricing and came complete with excellent and friendly advice. We would have no hesitation in recommending Orbitel.”

Luke MacConnell

Managing Director

Artini Crash Repairs

The Orbitel team goes above and beyond and far exceeds our expectations. His high level of services has led him to take over not only our computers but our internet, phones and much more. We have bounced around over the years from many IT “gurus” but we will never leave Orbitel. From our many years we consider Adam much more than our IT technician but our close friend.

James Kutcher

Manager