Testimonials

Our workplace made the switch to Orbitel mid 2024 the same week I started in my new role, so not only was everything completely new to me, but the systems were changing too! Despite that, the Orbitel team made the whole transition seamless. Recently they managed a complex and time-consuming upgrade involving lots of older devices and somehow made it look effortless, even though I know there was a huge amount of work happening behind the scenes.

They continue to improve our systems and provide exceptional support. It’s reassuring to know we have a company who genuinely has our back and our best interests at heart.

I have been Dealing with Orbitel for 10 plus years, we are extremely happy with the expertise that the team have, any issues we encounter the team respond immediately and fix our issue. I can highly recommend the team at Orbitel.

Our Orbitel phone system has been great. Benefits for me have been:

Reduced my phone expenses
Track phone calls in/out
Able to automatically redirect phone calls at certain times & days with measures.

Great benefit during the COVID time.

From our original proposal request to completion, we found Adam from Orbitel to be very professional in every facet of our NBN and new telephone installation. The transition was very effortless with minimum interruption to our business. We have no hesitation in recommending Adam.

Adam and the Orbitel team have been excellent to deal with, and we have established a trusted ongoing relationship for more than a year. We were first referred to Orbitel when navigating the end of fixed line phones and compulsory switch to NBN in our area for our building. The advice from Telstra and other phone / internet advisors was confusing and left us feeling uncertain and worried about the potential cost and other ramifications of needing to replace our existing working system of around 20 lines and other infrastructure needs.

Orbitel were quick to meet with us, and explained options better than anyone else to date. They managed the implementation very well, and were responsive to our needs, and have continued to be so. Orbitel provide first class, personal service, and high quality products at affordable rates. They made the chaos of NBN calm.

Adam and his team are responsive, proactive and always happy to help. They monitor our VOIP system constantly and any small issues are quickly resolved – generally before anyone notices which is what you need in today’s fast-paced world. Most of all, they take the time to listen to what the business needs are and then tailor a solution – they know that different businesses operate in different ways and they don’t try and sell you a cookie-cutter solution. We genuinely enjoy working with them and highly recommend them for a reliable, easy solution that works.

Orbitel provided us with honest advice on our setup and we discussed improvements to be made on the pain points we had.
After collaborating together initially, it’s been “hands off” and all taken care of “behind the scenes”.
Easy to deal with, responsive and understanding of our requirements. Predictable and transparent costing gives confidence in Adam and the team to have our IT in their best interest.

The Orbitel business owners and team provides a state-of-the-art service. They provide a great solution in the cyber security, sourcing computers, and a helpdesk that answers the phone without waiting. Truly amazing service highly recommended to everyone who is looking to obtain an exceptional IT service.

† 2025

The Orbitel team are always prompt with their response, which is critical to our business. They also have great knowledge and are fast and efficient at getting the required job done. 100% reliable.

Highly efficient service catering to my particular needs. Have a decent understanding of what was required and executed to perfection.

Orbitel to us at Acoufelt Global are a real partner. We have 60 staff across 9 times zones and we started in 2016 so technology has been one of our core pillars since inception and an IT partner to scale with, was paramount. I am redescent to send my recommendation as I don’t want everyone to find out about you but I just love it how you guys “Get it Done”. You not only react to situations but proactively take an interest in the business’s performance and safety. The team are aligned, helpful and fast so congrats to your efforts on building the service model you have.

Adam has been our IT specialist at Vallco Design for some time now and if we have had any problems with our system his response time has been prompt and the problems rectified in good time. Orbitel is a good business to deal with, couldn’t be happier with their service. Well done Adam.

Adam and the team at Orbitel have and continue to provide us with excellent, quick, efficient, effective and reliable service (including provision of IT products and phone systems) whenever we need it, which is quite often! I will and have not hesitated to recommend Orbitel to any business that requires assistance with their IT.

We approached Orbitel because we required an MSP that offered the full range of services: Managed IT, Cyber Security, Telecommunications, NBN and Networking. With Marcus and the team we get fast, effective, professional and friendly services across our 70 staff.

We would recommend Orbitel Technologies to any business, without hesitation.

We approached Orbitel over 12 months ago, with a need to increase our level of I.T. support. Both Adam & the team have not only delivered on our requirements, but exceeded them. They have completely overhauled our entire I.T., including phone system, with a much clearer direction going forward. Orbitel’s professionalism & high level of customer service was pivotal in making the transition very smooth. I would have no hesitation in recommending Orbitel to anyone looking for a reliable, quality & local service.

Orbitel has been instrumental in the setup of multiple offices for us, managing everything from tech and IT to security with exceptional skill. Their fast response times, constant availability, and quick resolutions make them an invaluable partner. What sets them apart is the personal connection, they’re not just a name or a person behind a computer – you’re working with people you know and trust, not just a voice at the other end.

Working with Orbitel Technologies has given BCD the peace of mind that our IT systems are in the hands of true professionals, who care about our business just as much as their own. Their commitment to hiring locally ensures a timely resolution for any urgent calls. Their standard of customer service is exceptional—every time we require support, Orbitel responds promptly with expert solutions. The onboarding and transition process from our previous provider was handled with the utmost professionalism and was completely seamless, allowing us to focus on our business with minimal disruption. behind closed doors highly recommends Orbitel Technologies for all your IT needs.

I love our partnership with Orbitel. Their support has been fantastic. Knowing that they’re always ready to step in when we need them most gives us a sense of security and allows us to focus on what we do best. Orbitel takes the technical hassle off our hands, ensuring that no unexpected interruptions disrupt our busy workflow. Their team is not only highly efficient and responsive but also forward-thinking, continuously helping us stay ahead of potential challenges. With Orbitel by our side, everything runs smoother, and we can operate with complete confidence.

We have engaged Orbitel as a one stop shop for our IT support needs, including help desk support. Our experience is that the team are very responsive and provide multiple solutions where those exist. We are very happy with the service provided and would recommend Orbitel to any other SME in the market for external IT support.

Incredible team. Efficient service. Great product knowledge.

Fantastic service by the Team at Orbitel, Adam was informative and provided us with solutions for phone services initially and then we went back to improve our internet services.  Quick and thorough with fantastic follow up from Adam and Gemma.  Big tick has helped us make significant improvements in our business systems.

As a business owner, I have required the services of an IT service provider for many years. Whilst they all start out well the standard of service tends to drop off over time. This has not been the case with Orbitel Technologies who have been our service provider for a few years now. The service that Orbitel provides is outstanding. Efficient, responsive in a timely manner and excellent communication. I could not recommend this company highly enough.

Eckermanns connected with Orbitel after hearing positive feedback via mutual contacts in the Real Estate industry. Adam and the team were brilliant in establishing a collaboration with our business to deliver a new phone system to our offices across the state. From initial design to delivery the guys were always very responsive on both configuration advice and supply of hardware.

We know cranes…but we don’t know Phones or IT.

Thankfully we recognise our strengths and weaknesses and rely heavily on those who can fill our blanks.

Orbitel has been pivotal in having a streamlined business operating always at top speed.

Difficult requests turn into simple solutions with the most outstanding Customer Service.
Having Adam + Marcus aligned with our business assisting us, provides great comfort in knowing that our wheels will turn on the roads and also on our screens…. And not spin around in circles.

I recommend Orbitel to many companies in Adelaide as being assertively confident in their knowledge and support, and deliver in efficiency. Their follow up and action keeps us also accountable to ensure we are IT ready at all times.

They know IT + Phones. Very Well.

We made the change to Orbitel in November 2024 and have never looked back. Our transition was smooth and seamless, given we had a few moving parts to navigate at the time. Our team feel incredibly supported on a daily basis knowing assistance is just an email or phone call way. Thank you for your professionalism and unwavering service.

Orbitel have been incredible to work with! Streamlined, affordable, responsive and, most importantly, everything works!

We engaged Orbitel after having a range of difficulties with our previous IT provider. Safe to say they inherited a disaster of a system! In our short time with them they’ve address all issues and have been proactively working on our systems so that our IT runs smoothly and we can get on with our work with no issues.

A huge thank you to Gemma, Adam and the personable team at Orbitel.

Orbitel have been incredible to work with! Streamlined, affordable, responsive and, most importantly, everything works!

We engaged Orbitel after having a range of difficulties with our previous IT provider. Safe to say they inherited a disaster of a system! In our short time with them they’ve address all issues and have been proactively working on our systems so that our IT runs smoothly and we can get on with our work with no issues.

A huge thank you to Gemma, Adam and the personable team at Orbitel.

As a long-term client of Orbitel Technologies, I am thrilled to express my utmost satisfaction with their services. Their innovative technological solutions have significantly streamlined our operations and boosted our efficiency. What truly stands out is their unwavering commitment to understanding our unique needs and providing tailored solutions that align with our business goals. Orbitel’s responsive support team has been invaluable, always ready to assist whenever challenges arise.

I recommend Orbitel Technologies to any organisation in search of a dedicated and reliable technology partner.

We first approached Adam and Orbitel to help us to transition our emails and IT systems to a more secure solution. From the moment we started working with Orbitel we received service that was above and beyond our expectations. The transition to a new email platform for our team of over 50 was smooth, with Orbitel ensuring that every user was set up properly and had all their questions answered.

The ongoing support we have received from Orbitel has been equally as professional and friendly. All our questions are answered in a timely manner – and no problem is too big or small. We are over the moon with our experience with Orbitel and would have no hesitation recommending their services to any other business looking for IT services.

Staff are amazing to deal with and very knowledgeable with all of our IT queries. Would recommend

Having the team at Orbitel support our small businesses setup and ongoing support has been crucial to our success. From our initial meeting with Adam and Gemma to seeking assistance from Marcus and Troy, the service has been outstanding.

We highly recommend the Orbitel Team to other businesses.

Adam and team have been fantastic to deal with. Nothing is ever too difficult, even if that means a site visit. Support is second to none. Well done and keep it up.

The team at Orbitel have successfully managed our IT for the past 2 years. We always feel comfortable when communicating with their IT Consultants, who provide prompt & outstanding service and where nothing is ever too hard.

Orbitel came highly recommended through another Real Estate Agent in Adelaide at the beginning of 2020. Adam Reeve has so far proven to be extremely professional, reliable and very knowledgeable. His expertise in telecommunications and I.T work hand-in-hand to support our business. More often than not Adam is immediately available, however if he isn’t, he is very prompt in responding. Adam is efficiently adaptable – he’s able to talk in highly technical terms, but will break it down to simple terms in order for us to gain a thorough understanding. We only wish that we had discovered Adam and Orbitel sooner.

I have been working with the team at Orbitel for 7 years since I started my business. It has given me the peace of mind to know that the team are at my fingertips with advice, support and technical support when I need it – They are super responsive and walk me and my team through what needs to be done without making me feel like a novice. Highly recommend, and recommend to all my clients.

Words don’t do it justice when it comes to describe the incredible service provided by Adam & the Orbitel team. We approached Adam 5 years ago when we were having ongoing issues with our previous IT service provider & management of our internet, phones, network & security which could leave us offline for days.

Adam was prevention and solution focused. He accessed the existing setup, made recommendations, whilst being mindful of expense – we trusted Adam’s judgment and the upgrade of our system was seamless. With Orbitel, we have always felt supported – like we have our very own internal IT team. They are contactable at all times. We were a business operating 24/7, and its was always outside of office hours that we would face issues. Orbitel’s support is unparalleled, and Adam’s service was our safety net. I would not hesitate to recommend Orbitel to any business needing piece of mind.

Fast, efficient, extremely responsive and pro-active… also just really nice people to deal with. I go away for work a lot and rely on my laptop but no matter where I am in the world or what the issue is Orbitel are able to sort me out. I highly recommend them for all your IT needs.