Rugless Family Retail Group
We approached Orbitel over 12 months ago, with a need to increase our level of I.T. support. Both Adam & the team have not only delivered on our requirements, but exceeded them. They have completely overhauled our entire I.T., including phone system, with a much clearer direction going forward. Orbitel’s professionalism & high level of customer service was pivotal in making the transition very smooth. I would have no hesitation in recommending Orbitel to any anyone looking for a reliable, quality & local service.
Thank you Orbitel! Marking the switch to your team has solved all our IT issues. Your service is always prompt and professional.
Orbitel to us at Acoufelt Global are a real partner. We have 60 staff across 9 times zones and we started in 2016 so technology has been one of our core pillars since inception and an IT partner to scale with, was paramount. I am redescent to send my recommendation as I don’t want everyone to find out about you but I just love it how you guys “Get it Done”. You not only react to situations but proactively take an interest in the business’s performance and safety. The team are aligned, helpful and fast so congrats to your efforts on building the service model you have.
The Orbitel business owners and team provides a state-of-the-art service. They provide a great solution in the cyber security, sourcing computers, and a helpdesk that answers the phone without waiting. Truly amazing service highly recommended to everyone who is looking to obtain an exceptional IT service.
Brash Higgins Wine Co.
I have been using Adam Reeve from Crescent IT for many many years and watched his business grow and morph into what is now known and Orbitel Technologies.
I am personally technologically challenged and love that Adam has been my wing man/ guru in all facets of my behind-the-scenes computer, security and internet needs. Heck he even supports me in software blonde moments, when I reach out in frustration. (not exactly his job title but he does it anyway!)
Adam is a wealth of knowledge easy to talk to and patient. Orbitel is a veritable one stop shop for me and I couldn’t be happier.. got a problem..need an new computer..need an integrated security camera system.. ring Adam or the team at Orbitel. I have recommended Adam to many of my friends / colleagues and will continue to do so.
Georgiou Financial Solutions
We approached Orbitel when we needed an upgraded phone system that was efficient and easy to use. Orbitel helped us by installing this new system with no interruptions to our working/business opening hours. The result was a smooth transition that did not impact our clients contacting us.
Their support and ongoing assistance has been awesome and the experience is superior to other telecom’s we have dealt with. I would recommend Orbitel to people who need quality, local, reliable service. – 100% without a doubt!
Living Building Solutions
I approached Orbitel because their team is always on hand to fix any issue, and with my IT skills there are a few mainly operator related. The desktop remoting system is amazing, as a consultancy business we need to be operating all the time, this function saves time in getting small issues resolved quickly. so we can get back to running our business. Orbitel helped us by going over and above to keep our business running when our previous internet supplier cut the supply with 48 hours notice. The result was we had temporary internet up within hours while Adam and his team pushed our application for NBN. As soon as the building was hard wired Orbitel had us switched over in hours. One thing I liked was their flexibility and the amount of options presented when needing custom solutions. I found the experience easy for my team. I would recommend Orbitel to people who need quality, local, reliable service.
Slape and Sons
Orbitel provided us with honest advice on our setup and we discussed improvements to be made on the pain points we had.
After collaborating together initially, it’s been “hands off” and all taken care of “behind the scenes”.
Easy to deal with, responsive and understanding of our requirements. Predictable and transparent costing gives confidence in Adam and the team to have our IT in their best interest.
Turner Real Estate
Adam and his team are responsive, proactive and always happy to help. They monitor our VOIP system constantly and any small issues are quickly resolved – generally before anyone notices which is what you need in today’s fast-paced world. Most of all, they take the time to listen to what the business needs are and then tailor a solution – they know that different businesses operate in different ways and they don’t try and sell you a cookie-cutter solution. We genuinely enjoy working with them and highly recommend them for a reliable, easy solution that works.
Adam and the team at Orbitel offer outstanding service and quality products. Since my business changed over to the new 3CX system, working from home and the current lockdown has made our life so much easier. Because of this it’s business as usual for myself and clients.
I can’t rave about Adam and the team at Orbitel enough. After being approached by Adam, I understood the stark service difference between our previous provider, and what Orbitel could bring to the table. While we were already using a cloud-based PBX, it was poorly initialised and maintained, which was leaving our customers annoyed and our staff frustrated. We identified that Adam’s proposal could lift our service offering to our clients, and the quality of communication within our organisation.
Orbitel go above and beyond what is expected – we recently suffered a fire at one of our offices, and Adam and his team were boots on the ground within days of the event to get our critical services back online. Rock solid, reliable, communicative. Adam impressed from day one, and we look forward to working with Orbitel for years to come.
Adam and Orbitel have looked after many of my clients IT and email needs over the past 10 years and every time I get raving reviews about the service received. Adam is prompt, efficient and an expert in small business IT requirements making sure the best solution is provided for each client’s needs and budget. Can highly recommend!
Adam and the Orbitel team have been excellent to deal with, and we have established a trusted ongoing relationship for more than a year. We were first referred to Orbitel when navigating the end of fixed line phones and compulsory switch to NBN in our area for our building. The advice from Telstra and other phone / internet advisors was confusing and left us feeling uncertain and worried about the potential cost and other ramifications of needing to replace our existing working system of around 20 lines and other infrastructure needs.
Orbitel were quick to meet with us, and explained options better than anyone else to date. They managed the implementation very well, and were responsive to our needs, and have continued to be so. Orbitel provide first class, personal service, and high quality products at affordable rates. They made the chaos of NBN calm.
North Adelaide Financial Advice
Found we had reliability issues with our existing phone system after we moved to NBN. We were told by the previous (interstate) supplier that the system would be fine under NBN – not a true reflection of our experience. We went local with Orbitel for phones and internet access and have not had a problem since.
In addition having a provider who is on the ground in Adelaide and happy to show up in person is what we are all about in our business.
We would recommend them for any assistance your business needs of this type – they are great.
CLEVA-Crete Pty Ltd
We were very impressed with the professional way in which Orbitel conducted themselves in setting up our telephone system. It is a very user friendly system and the service we got when explaining and setting up was exceptional. We are very happy to have them make our lives easier and more efficient.
Closing The Gap Trauma
The Orbitel team manage our phones and Internet. They have gone above and beyond; and during COVID the whole system worked beautifully and transitioned seamlessly to Zoom and working from home. Our reception staff, and the practice principals find them very user friendly. You would benefit from their assistance with your network and phone systems.
Dr Nicholas Ford
Glaser Lizamore & Associates
From our original proposal request to completion, we found Adam from Orbitel to be very professional in every facet of our NBN and new telephone installation. The transition was very effortless with minimum interruption to our business. We have no hesitation in recommending Adam.
Our Orbitel phone system has been great. Benefits for me have been:
Reduced my phone expenses
Track phone calls in/out
Able to automatically redirect phone calls at certain times & days with measures.
Great benefit during the COVID time.
“Salisbury Locksmiths are extremely happy with the decision to change from Telstra to Orbitel when installing our new phone system, Adam has been fantastic to deal with through the transition over to VOIP Yealink phones.”
“A small team with big experience and local to boot. Everything we needed was delivered in a timely fashion, with competitive pricing and came complete with excellent and friendly advice. We would have no hesitation in recommending Orbitel.”
Artini Crash Repairs
“The Orbitel team goes above and beyond and far exceeds our expectations. His high level of services has led him to take over not only our computers but our internet, phones and much more. We have bounced around over the years from many IT “gurus” but we will never leave Orbitel. From our many years we consider Adam much more than our IT technician but our close friend.”